Commitment to accessibility.
Rose Sign Language Interpreting (Rose SLI) is dedicated to making our website and services accessible to everyone, including people with disabilities. Accessibility is central to our mission — as a sign language interpreting firm, we exist to remove communication barriers, and we hold ourselves to that same standard in everything we do.
We strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, published by the World Wide Web Consortium (W3C). These guidelines explain how to make web content more accessible to people with disabilities.
Measures we've taken.
To support accessibility on this website, Rose SLI has implemented the following measures:
- Semantic HTML5 markup with proper heading hierarchy
- Skip navigation link so keyboard users can bypass repetitive content
- All images include descriptive alt text
- Color contrast ratios meet or exceed WCAG AA standards
- All interactive elements are accessible by keyboard
- ARIA labels and roles applied to navigation and form controls
- Forms include associated labels for all input fields
- Mobile-responsive design that works across all viewport sizes
- Focus indicators visible for keyboard and switch device users
- Language attribute set in HTML for screen reader compatibility
ADA & legal obligations.
Rose SLI provides ASL interpreting services to help organizations comply with the Americans with Disabilities Act (ADA) and Section 504 of the Rehabilitation Act. All of our interpreters hold current certification from the Registry of Interpreters for the Deaf (RID) and adhere to the RID Code of Professional Conduct.
Entities covered under Title II and Title III of the ADA are required to provide effective communication access for individuals who are Deaf or hard-of-hearing. Rose SLI can assist your organization in fulfilling these obligations with qualified, certified interpreters for in-person and remote settings.
Accessibility in our interpreting services.
Every Rose SLI interpreter is trained in the specific cultural and linguistic needs of the Deaf and hard-of-hearing community. Our services include:
On-site interpreting
In-person ASL interpreting for medical appointments, court proceedings, workplace meetings, and educational settings — anywhere in San Diego County.
Video remote interpreting
On-demand remote ASL interpreting via secure video connection, available nationwide. Ideal for telehealth, virtual meetings, and situations where an on-site interpreter is not available.
Certified interpreters
All interpreters hold RID certification and maintain continuing education requirements to ensure the highest standard of interpreting practice.
HIPAA & confidentiality
Medical interpreters are trained in HIPAA compliance. Legal interpreters uphold strict ethical obligations. All engagements are handled with full confidentiality.
Known limitations.
While we strive for full WCAG 2.1 AA conformance, we acknowledge there may be some content that does not yet fully meet these standards. We are continuously working to improve accessibility across all pages. Known areas under active improvement include:
- Embedded third-party content (maps, widgets) may have accessibility limitations outside our control
- Some older PDF documents may not yet be fully tagged for screen readers
- We are working toward video captions for any future multimedia content
Feedback & support.
We welcome feedback on the accessibility of this website and our services. If you experience any barriers or have difficulty accessing any content on this site, please contact us directly. We aim to respond to accessibility feedback within 2 business days.
info@rosesli.com
Email is the fastest way to report an accessibility issue or request an accommodation.
Phone
619-289-7368
Available Monday–Friday, 8am–5pm PT.
Request an accommodation
Need an ASL interpreter for an event or appointment? Use our Request an interpreter form and we'll confirm within one business day.
Formal complaints.
If you are not satisfied with our response to your accessibility complaint, you have the right to contact the relevant authority:
- ADA National Network: 1-800-949-4232 (voice/TTY) — adata.org
- U.S. Department of Justice ADA Information Line: 1-800-514-0301 (voice) or 1-833-610-1264 (TTY)
- California Department of Rehabilitation: dor.ca.gov